How long does delivery take?

Each Crochiah piece is handcrafted to order. Crafting takes 3–4 working days, followed by 3–5 days for shipping across India. Total delivery time is typically 6–9 working days from order placement.

Do you offer free shipping?

Yes! Crochiah offers free shipping on all orders above ₹999 across India. Orders below ₹999 have a nominal shipping charge.

Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placement, as crafting begins immediately after your order is confirmed. Please WhatsApp us at +91 72000 33566 to request changes.

What size should I order?

We provide a detailed size guide with measurements in centimetres for XS, S, M, L, and XL. Crochet fabric has natural stretch — if you are between sizes, size up for a relaxed fit. For personalised guidance, WhatsApp us at +91 72000 33566.

How do I care for my crochet product?

Hand wash in cold water with a mild detergent. Lay flat to dry in the shade. Do not bleach, wring, or tumble dry. Gently comb any tassels when dry. Store folded, not hung, to maintain shape.

What is your return policy?

We accept returns within 7 days of delivery for eligible items. Items must be unworn, unwashed, and in original condition with tags intact. Bags, accessories, and sale items are eligible for exchange or store credit only — not refunds. Please email office@crochiah.in with your order number and reason for return.

What payment methods do you accept?

We accept UPI (PhonePe, GPay, Paytm), debit/credit cards, and net banking at checkout. Contact us on WhatsApp if you need assistance with payment.

Frequently Asked Questions

Have a question? We have answers. If you can’t find what you’re looking for, WhatsApp us at +91 72000 33566 — we typically reply within a few hours.

Orders & Shipping

Each item is handcrafted to order. Crafting begins after you place your order and takes 3–4 working days. Shipping typically takes an additional 3–5 working days depending on your location. You will receive a tracking link once dispatched.

Yes! We offer free shipping on all orders above ₹999. A flat shipping charge applies to orders below this amount.

Since every piece is made to order, we can only accept cancellations or modifications within 24 hours of placing the order. Please contact us immediately at office@crochiah.in or WhatsApp us at +91 72000 33566.

We accept UPI (PhonePe, GPay, Paytm), debit/credit cards, and net banking — all secured through our checkout. WhatsApp us at +91 72000 33566 if you need any help with payment.

Products & Sizing

Please refer to the Size Guide on each product page. Crochet fabric has a natural stretch, so if you are between sizes, we recommend sizing up for a comfortable fit. Still unsure? WhatsApp us at +91 72000 33566 with your measurements and we will advise you directly.

Absolutely. Every single piece is 100% handcrafted by skilled women artisans from Narsapuram, Andhra Pradesh — home of India’s GI-tagged crochet heritage. No machines are used at any stage. Each item may have slight natural variations in pattern or colour — this is the hallmark of genuine handmade craft, not a defect.

Hand wash in cold water with mild detergent.
Lay flat to dry in shade — do not bleach, wring, or tumble dry.
Gently comb tassels with fingers once dry to maintain shape.
Store folded, not hung, to preserve the crochet structure.

Yes! Since every piece is handmade to order, custom sizing is available on most products. Please WhatsApp us at +91 72000 33566 or email office@crochiah.in with your requirements before placing your order. Bulk and wholesale inquiries are also welcome.

Returns & Exchanges

We accept returns within 7 days of delivery for eligible items. Items must be unworn, unwashed, and in original condition with tags intact. Please email office@crochiah.in with your order number and reason for return.

Please note: Bags, accessories, and sale items are eligible for exchange or store credit only — not cash refunds.

To request an exchange, contact us within 7 days of receiving your order. WhatsApp us at +91 72000 33566 or email office@crochiah.in with your order number, a photo of the item, and the size or colour you need. Our team will guide you through the next steps.

Brand & Heritage

A Geographical Indication (GI) tag is India’s official government certification that a product originates from a specific region and possesses qualities or a reputation attributable to that origin. Narsapuram Lace Crochet holds this certification — meaning the crochet tradition is legally recognised as a cultural heritage of the Narsapuram region of Andhra Pradesh. When you buy from Crochiah, you are buying a product that is authenticated by the Government of India.

Yes. On 28 December 2025, PM Narendra Modi specifically highlighted Narsapuram’s crochet craft on his monthly radio programme Mann Ki Baat, calling it “a prime example of women-led economic empowerment and cultural continuity.” Crochiah is rooted in this exact tradition — every piece we make comes from the same artisan community PM Modi spoke about.

Crochiah works directly with women artisans from the Narsapuram and surrounding Godavari region of Andhra Pradesh. These women have inherited the crochet craft through generations — it is not a learned skill but a living tradition passed down from mother to daughter. By purchasing from Crochiah, you are ensuring that the artisan who made your piece receives a fair, direct wage with no middlemen involved.

Size	Bust (in)	Waist (in)	Hip (in)	Length (in)
XS	30–31.5	23.5–25	32–34	15.7
S	31.5–33	25–27	34–35.5	16.5
M	33–34.5	27–28	35.5–37	17.3
L	34.5–36	28–30	37–38.5	18.1
XL	36–38	30–31.5	38.5–40	18.9

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