Terms & Conditions

The Website Owner, including subsidiaries and affiliates ("www.sstextilehub.com" or "SS Garments & Home Textiles" or "SS Textile Hub" or "Sri Sai Exports" or "we" or "us" or "our") provides the information contained on the website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy, and any other relevant terms and conditions, policies, and notices which may be applicable to a specific section or module of the website.

Welcome to www.sstextilehub.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SS Textile Hub's relationship with you in relation to this website.

1. DEFINITIONS

The term 'SS Textile Hub', 'Sri Sai Exports', 'www.sstextilehub.com', 'us', or 'we' refers to the owner of the website whose registered office is:

Sri Sai Exports
(Trading as SS Garments & Home Textiles)
Narsapur, West Godavari,
Andhra Pradesh, India
Email: office@sstextilehub.com
Phone: +91 7200033566

The term 'you' refers to the user or viewer of our website.

2. ACCEPTANCE OF TERMS

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

3. USE OF WEBSITE

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • All products are handcrafted to order by skilled artisans. Processing time, delivery estimates, and product specifications are provided in good faith but may vary due to unforeseen circumstances.

4. INTELLECTUAL PROPERTY

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, product images, and written content. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

5. PRODUCT INFORMATION & PRICING

  • All product descriptions, images, colors, and specifications are provided for informational purposes and may vary slightly due to the handmade nature of our products.
  • Prices are subject to change without notice. The price applicable to your order will be the price displayed at the time of purchase.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, product availability, or suspected fraudulent activity.

6. ORDERS & PAYMENT

  • By placing an order, you are making an offer to purchase the product(s) listed.
  • All orders are subject to acceptance and availability.
  • Payment must be made in full at the time of order placement unless otherwise specified.
  • We accept payment through secure payment gateways as listed on the checkout page.

7. SHIPPING & DELIVERY

  • Shipping and delivery terms are outlined in our Shipping & Delivery Policy, which forms part of these Terms & Conditions.
  • We are not responsible for delays caused by courier services, customs clearance, or force majeure events.

8. RETURNS & REFUNDS

  • Our return and refund policies are outlined in our Return & Refund Policy, which forms part of these Terms & Conditions.
  • Custom or personalized orders may not be eligible for return or exchange unless defective.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sri Sai Exports shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products, including but not limited to loss of profits, data, or other intangible losses.

10. LINKS TO OTHER WEBSITES

From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

11. PROHIBITION OF LINKING

You may not create a link to this website from another website or document without Sri Sai Exports' prior written consent.

12. PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy, which can be found on our website.

13. GOVERNING LAW & JURISDICTION

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Andhra Pradesh, India.

14. CHANGES TO TERMS

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the new Terms & Conditions.

15. CONTACT US

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: office@sstextilehub.com
📱 Phone: +91 7200033566
📍 Address: Sri Sai Exports, Narsapur, West Godavari, Andhra Pradesh, India

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.